Digital banking
e-banking
General information
Stopanska Banka's e-banking service allows you to monitor the balances and statements of your accounts and your credit and deposit products with the Bank or make transactions from your accounts from your home, office or any place with Internet access.
Check of the balance of your accounts
Payments with SOFTWARE token on e-banking, m-banking or phone banking
Details of deposit and credit products (amortization schedule, payment lists, interest rates, etc.)
Payments
PP30 orders
PP50 orders
PP53 orders
Foreign currency exchange
Foreign currency payments
Payments to companies for utility bills
Credit and credit card transfers
24/7 transfers to internal accounts of individuals
Update of customer data
Application for debit card (Mastercard Debit, TOPSI MasterCard, VISA Classic, VISA Internet, VISA GOLD)
Setting a limit on account (by transaction, monthly)
Possibility to open term deposit 12/13 and 18/20
Application
Simply, by visiting any branch of the Bank, you can submit an application and you will be immediately provided with a user name and password and also an OTP (one-time-password) device, by which you can make payments using i-bank services in a very simple manner. The OTP device can also be used for m-banking service and phone banking, thus providing you with access to all innovative solutions offered by Stopanska Banka AD - Skopje.
Instructions for use
Instructions for use
Using the e-banking service is simple - you do not need installations and settings, you can use it with all operating systems and all internet browsers by logging in to the service.
If you still need assistance using the e-banking service, please contact our Contact Centre on 02/3100 109 or send an e-mail to kontaktcentar@stb.com.mk at any time of the day.
FAQ for i-bank
Fees and working hours
| Monday to Friday | Saturday | Fee | ||
Internal orders to individuals with SB account | 3 internal | 24/7 | 0 MKD | ||
Internal orders to other SB accounts | 3 internal | From 07:45 a.m. to 6:00 p.m. | From 07:45 to 1.00 p.m. | No fee | |
Orders to accounts with other banks | 1 MIPS | From 07:45 a.m. to 4:15 p.m. | / | MKD 50.00 | |
2 KIBS | From 07:45 a.m. to 2:20 p.m. | / | MKD 14.00 | ||
Fee for first issuance of OTP token (software/hardware) | MKD 100.00 once a year if at least one payment order is not made in the current year. *Exempt from the cost for customers aged up to 28 and over 64 and users of PSOF and PSOF.SOC | ||||
Fee for using digital services ( without telephone banking ) | The fee is charged to clients who successfully activated M-token on the mobile application - mobile application users | MKD 35.00 monthly *Exempt from the cost for customers aged up to 28 and over 64 and users of PSOF and PSOF.SOC | |||
Fee for using digital services ( with digital wallets ) | The fee is charged to clients mobile application users with successfully digitized cards and/or successful transaction with it | MKD 50.00 monthly *Exempt from the cost for customers aged up to 28 and over 64 and users of PSOF and PSOF.SOC | |||
*If the client has no activity for more than 12 months, the bank may deactivate the token - and the user may reactivate it at any time by visiting a branch of the Bank or through online banking services available on the SB website.